Taylor Welch – Client Services and Retention Workshop

Part 1 – Introduction to Client Services: What It Is (And What It Isn’t)

Part 2 – From Prospect to Advocate: Crafting a Memorable Client Journey

Part 3 – Engineering Happiness: Creating An Exceptional Experience

Part 4 – Balancing Heart & Data: Client Relationship Management

Part 5 – Unlocking Loyalty: Client Retention Frameworks

Part 6 – Mastering CS: Training & Development