We’ve all been in a situation where we’ve experienced difficulty expressing ourselves. We walk away from the encounter wondering why we failed to get the point across. In daily professional and personal life, the key to getting what we want and need is achieved through communication. This seminar will give you the critical tools for improving your communication, which will ultimately progress your performance, facilitate your team’s outcomes and advance your career.
You will participate in exercises that convey key points and practice dialogue for complex situations. Expect to walk away with strategies that you can use the next day to motivate, inspire and persuade others in your workplace.
| Webcast Manual (6.73 MB) | 90 Pages | Available after Purchase |
Communication
Navigating Difficult Situations in Healthcare
Motivating and Inspiring Employees
Teaching Staff to Communicate for Safety
Promoting Team Work
Creating Dynamic Oral Presentations
Nonverbal Communication Strategies
Using Persuasive Visuals
Refining Informal Writing
Exploring Formal Writing
Theresa Puckett is a certified nurse educator who has held a variety of academic teaching appointments at the undergraduate and graduate levels. Currently, she works clinically as a nurse at The Cleveland Clinic and as an EMR Consultant for a large healthcare group. Dr. Puckett has taught lecture, clinical, and lab courses in addition to serving as a preceptor for nursing education graduate students.
Dr. Puckett is a member of the National League for Nursing and served on the first CNE Certification Commission. She also served on the Educational Leadership Advisory Council for the Ohio League for Nursing. Theresa earned a BSN from Ursuline College, MSN and PhD from University of Akron and a postmasters certificate in nursing education from the University of Toledo. She has presented at several national and state conferences and is known for her engaging presentation style and use of audience participation. She looks forward to sharing her best creative teaching/learning strategies with you!
Disclosures:
Financial: Theresa Puckett has an employment relationship with University Hospitals Richmond Medical Center; Euclid Hospital, Lutheran Hospital Cleveland Clinic Foundation; and Stark State College. She receives a speaking honorarium from PESI, Inc.
Nonfinancial: Theresa Puckett is a member of the American Nurses Association; American Psychiatric Nurses Association; and American Psychological Association.
Course Requirement: Theresa Puckett – Must-Know Communication Strategies for Healthcare Managers: Effective Ways to Motivate, Inspire and Persuade
Real Value: $219.99
One time cost: USD 59.99
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